Frequently Asked Questions
Written By Zuru Travel
Last updated 9 months ago
What is the Zuru App?
What is the Zuru App?
Zuru is an all-in-one booking management platform designed for tour operators and activity businesses. Our intuitive app streamlines the booking process, allowing businesses to effortlessly manage reservations, process secure payments, track customer data, and optimise scheduling—all from a single dashboard.
What types of businesses can use Zuru?
What types of businesses can use Zuru?
Zuru is designed for tour operators, activity, experience , adventure , ticketing and any service-based business that takes bookings or reservations.
How do you process payments?
How do you process payments?
We are currently integrated with Peach Payments. Peach Payments is an online payment gateway that offers a range of payment solutions and integrations to assist businesses in accepting online payments in multiple African countries. Our integration with Peach Payments lets you accept payments using multiple payment methods and currencies.
Which payment methods does Zuru support?
Which payment methods does Zuru support?
We support Card payments and a variety of payment methods including Apple Pay, Google Pay, Samsung Pay, Mobicred, EFT, Mpesa, Cryptocurrencies, Payflex, Happy Pay etc. The screenshot below shows a subset of the payment methods supported through our integration with Peach Payments. If you want to process payments in multiple currencies, you need to get the right merchant account with the payment gatway. We can assists with advising you on this.

How do I migrate from my current booking system?
How do I migrate from my current booking system?
Our team provides migration assistance to help you seamlessly transfer your existing data and bookings to Zuru. We need to understand what you currently use for managing your bookings and payments and we will be glad to assist you further.
How does Zuru's pricing work?
How does Zuru's pricing work?
Zuru offers three pricing tiers based on your monthly processing volume: Basic (Free for R0-R100k), Standard (R1,399/month for R100k-R500k), and Premium (R2,499/month for R500k+). Each tier includes different limits for team members, experiences, and monthly bookings. The Basic tier includes 5 team members, 10 experiences, and 100 monthly bookings. Standard offers 15 team members, 50 experiences, and 500 monthly bookings. Premium provides unlimited team members, experiences, and bookings. All paid plans are billed monthly excluding VAT.
Can I customise the booking page to match my brand theme?
Can I customise the booking page to match my brand theme?
Yes, you can customise the booking page to match your brand colors. All customisation can be done from the Zuru dashboard or via API.
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