How Clients Accept and Pay a Deposit on a Zuru Proposal Link

Once you send a proposal from Zuru, your client receives a link to a branded, mobile-friendly page. This article walks you through exactly what your client sees and does from the moment they open the link to the moment the booking lands in your dashboard.

What Your Client Sees

When your client opens the proposal link, they land on a page that shows your branding, the trip title, the travel dates, and a day-by-day itinerary with photos and descriptions for each day. Below the itinerary they will see your inclusions, exclusions, and terms, followed by the total price and the Accept and Pay button.

Your client does not need to create an account or install anything. The link works immediately on any phone, tablet, or desktop.

If you have set up a deposit rather than full payment, your client will see the deposit amount and the balance due date clearly on the page before they commit to anything.

How Your Client Pays

When your client is ready to book, they click Accept and Pay. This takes them through Zuru's standard payment flow powered by Peach Payments. They can pay by card, EFT, Apple Pay, Google Pay, or any other supported payment method. You do not need to send separate EFT details or follow up with a payment link.

What Happens After They Pay

As soon as payment goes through, your client lands on a confirmation screen. It shows the trip name, a Proposal Reference, a Booking Reference, the trip dates, the number of travellers, and the total amount paid. A confirmation email is sent automatically to the email address you added when you created the proposal.

The confirmation page tells your client three things: to check their email for the full trip details, that you will be in touch to finalise the arrangements, and to keep the Proposal Reference handy for any correspondence with you.

Your client can also view the full itinerary or download a copy of their confirmation directly from that screen. If they do not receive the confirmation email within five minutes, the page directs them to check their spam folder or contact you using your operator email address.

What You See on Your End

The moment your client pays, the proposal status in your dashboard updates to Accepted and the booking is created automatically. You receive a notification so you know right away. From that point you can manage the booking and reach out to your client to start finalising the trip arrangements.

Paying the Balance

If the client paid a deposit, the balance due date is stored in Zuru from when you created the proposal. When the time comes, your client can return to the original proposal link to pay the remaining amount.