Understanding Zuru's 0% Marketplace Commission: What It Means for Your Business

When a customer books your experience through the Zuru Marketplace, Zuru takes no commission. The full amount the customer pays goes to you. This applies to every operator on every Zuru plan, including the free Basic plan.

How Most Booking Platforms Work

Most online travel and booking platforms charge a commission on every booking made through their marketplace. This is typically somewhere between 15% and 30% of the booking value, taken automatically before any money reaches the operator. For a tour priced at R2,000, that could mean R300 to R600 going to the platform on every single booking.

How Zuru Works

Zuru does not take a cut of your bookings. The price you set is the price the customer pays, and the full amount is settled to your bank account by Peach Payments. Zuru's revenue comes from the subscription plans operators pay for, not from a percentage of your sales.

This means the more bookings you get through the marketplace, the more you keep. There is no point at which a commission kicks in, no threshold to hit, and no exceptions.

Does This Apply to All Plans?

Yes. Whether you are on the free Basic plan or a paid plan, the 0% commission on marketplace bookings stays the same. The difference between plans is in the features and tools available to you in the operator app, not in how your marketplace earnings are treated.

What About Payments?

Payments are processed through Peach Payments, which charges its own payment processing fees as a gateway provider. These are standard card processing fees and are separate from Zuru's platform. Zuru itself takes nothing from the transaction.

Why Does This Matter?

For operators who rely on a high volume of bookings or who run premium priced experiences, the difference adds up quickly over a year. Keeping your full booking value also makes it easier to price your experiences competitively without needing to factor in a platform cut on top of your operating costs.